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Alpha LSG's London-Heathrow team receives global excellence award from Beijing Capital Airlines

Alpha LSG's London-Heathrow (LHR) operation has been named Beijing Capital Airlines' best Inflight Services agency and received a special global award in recognition of the excellent service provided to the airline during 2019.

Presenting the award to members of Alpha LSG’s account team on Friday, January 24th, Jiyu Fan, Beijing Capital Station Manager, said: “This is a prestigious award that Beijing Capital present once a year which not only recognises food quality but is also about efficiency and customer service, and is based on the feedback that we receive from our customers. The results of Alpha LSG’s efforts are much appreciated and this award reflects that quality and performance.”
Annette Sandom, Alpha LSG’s Operations Director LHR, said: “I want to say what a pleasure it is to continue to service Beijing Capital and how delighted we are with this award, which is very special to us and all the people involved in catering your flights.”
Members of Alpha LSG’s Beijing Capital team including Chinese chefs, led by Head Chinese Chef Siew Yoong, and some of the Alpha LSG logistics crew looked on as Mr Fan presented the award to Account Manager Syed Hasan.
Alpha LSG provide Inflight Service to two weekly Beijing Capital Airlines flights out of London-Heathrow to Qingdao in China’s eastern Shandong Province. The route has been operating since November 2017 and during the summer months a third flight is also catered for the airline, which is part of the HNA Group.

About Alpha LSG Ltd
Alpha LSG Ltd was created on October 1, 2012 as a UK-only joint venture by Alpha Flight Group and LSG Sky Chefs. The business has combined revenues of more than £300 million and employs around 3,600 people who provide catering services from facilities located at 16 airports through the United Kingdom: London-Heathrow, London-Gatwick, Birmingham, Manchester, Glasgow, Edinburgh, East Midlands, London-Stansted, Newcastle, Bristol, Cardiff, Doncaster, Luton, Leeds-Bradford, Aberdeen and Belfast.

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28th January 2020